EVALUATING THE IMPACT OF HUMAN RESOURCE INFORMATION SYSTEMS ON ORGANIZATIONAL EFFICIENCY IN IT FIRMS IN INDIA: THE MEDIATING ROLE OF EMPLOYEE ENGAGEMENT

Abstract

This study investigates the mediating function of employee engagement in the impact of Human Resource Information Systems (HRIS) on organisational efficacy in Indian IT firms. The findings of the study, which utilised Partial Least Squares Structural Equation Modelling (PLS-SEM) and 380 employee responses, indicate that HRIS has a substantial impact on organisational efficacy, both directly and indirectly, through employee engagement. In addition to enhancing operational efficacy and decision-making, the deployment of HRIS also encourages increased employee engagement and commitment, which in turn leads to superior organisational performance. The study makes a valuable contribution to the HRIS literature by emphasising the importance of engagement as a critical mechanism that connects the adoption of technology to efficiency outcomes. Practical implications indicate that IT firms should augment HRIS implementation with strategies to enhance employee engagement, thereby optimising organisational outcomes.