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Tajuk: THE INTEGRATION CHALLENGE: HOW SILOED MARKETING TECHNOLOGY STACKS HINDER CAMPAIGN ORCHESTRATION AND BUDGET OPTIMIZATION
Pengarang: Ravi Teja Surampudi
Kata kunci: Marketing technology
Campaign orchestration
Technology fragmentation
Integration
Productivity
Budget optimization
Tarikh diterbit: 2025
Penerbit: IAEME Publication
Siri / Laporan No.: International Journal of Computer Engineering and Technology (IJCET);Volume 16, Issue 5, September-October 2025, pp. 82-103
Abstrak: The rapid expansion of marketing technology solutions from fewer than 200 tools in 2011 to more than 14,000 in 2024 has created unprecedented opportunities for enterprise marketers but also significant challenges of fragmentation. Instead of enhancing performance, the proliferation of platforms often leads to inefficiencies, with marketing teams spending more time managing technology than executing strategy. This study investigates the operational impact of fragmented marketing technology stacks on campaign orchestration and budget optimization. Using a mixed-methods approach, the research combines quantitative analysis of productivity and performance metrics with qualitative assessments of workflow disruptions in enterprise environments. The findings reveal three critical consequences of fragmentation: (1) productivity losses of up to 40% due to context switching and administrative overhead, (2) inconsistent and unreliable data that complicates performance measurement, and (3) delayed decision-making that undermines campaign optimization and budget allocation. The study concludes that strategic platform consolidation, standardized data architectures, and streamlined workflows are essential to restoring efficiency, enabling real-time optimization, and achieving long-term competitive advantage.
URI: https://repositori.mypolycc.edu.my/jspui/handle/123456789/7136
ISSN: 0976-6367
0976-6375
Muncul dalam Koleksi:JABATAN PERDAGANGAN



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