ENQUIRY AND COMPLAINT :

Abstract

Learning about enquiry and complaint skills is crucial for students as it equips them with valuable life skills. By developing effective communication abilities, students can express concerns, ask questions, and provide feedback in a clear and concise manner. These skills foster problem-solving abilities, allowing students to address issues constructively and propose solutions. Additionally, students become more aware of their consumer rights and empowered to assert them. Through enquiries and complaints, students develop advocacy skills, enabling them to stand up for their rights and drive positive change.