Business Communication In Person, In Print, Online

Abstract

Business Communication: In Person, In Print, Online was inspired by my teaching and learning from students at Cornell, and I am grateful for how they have shaped my thinking about business communication and who I am as an instructor. I thank my faculty colleagues for their extraordinary support and guidance in my teaching and professional development: Judi Brownell, Daphne Jameson, David Lennox, Craig Snow, and Maria Loukianenko Wolfe. I also extend my sincere thanks to Cornell Student Services staff Curtis Ferguson and Molly deRoos for their input on chapter content. Throughout the revision process, I have consulted many colleagues, friends, and family for valuable feedback on book content and, when needed, a sympathetic ear: Joshua Bronstein, Daniel Meyerson, Laura Newman, Crystal Thomas, and my wonderful, encouraging husband, Ed Marion. I dedicate this book to my mother, who passed the year before publication and who taught me my fi rst word: hot. Several research assistants contributed to this edition and its supplements. Without their help, the book would not have the currency and life that I intended: Katie Satinsky, Grace Lee, Abigail Needles, and Zachary Ruben. The following instructors participated in the editorial review board for the eighth edition. Throughout each stage of the revision process, they offered creative input that shaped the chapter content and dynamic design. I thank each of them for their valuable feedback and suggestions: