https://repositori.mypolycc.edu.my/jspui/handle/123456789/17 Mon, 19 Oct 2026 03:59:18 GMT 2026-10-19T03:59:18Z http://repositori.mypolycc.edu.my:80/retrieve/a51595d5-6467-4a54-8b02-f0aca90995cc/betonh.png https://repositori.mypolycc.edu.my/jspui/handle/123456789/17 https://repositori.mypolycc.edu.my/jspui/handle/123456789/11044 Title: Customer Service DTM10303 Chapter 5: Effective Teamwork and Time Management Authors: Amydisyukrie bin Md. Yusoff; Darren Jason Anyi Abstract: In customer service, two invisible forces determine the line between a chaotic workday and a high-performing operation: how effectively a teamwork and how intentionally its members manage their time. Description: This chapter bridges foundational theory and real-world execution to deliver distinct value for both educators and learners: For Lecturers & Educators: This chapter provides a ready-to-teach, structured framework complete with real-world scenarios, discussion prompts, and practical skill-building exercises. It minimizes lesson preparation time while giving you actionable content that bridges textbook concepts with the modern, high-velocity customer support environment. For Students & Emerging Professionals: Beyond academic understanding, this chapter equips you with essential, career-ready competencies. You will master high-pressure prioritization, learn to communicate effectively within crossfunctional teams, and build habits that boost daily productivity without leading to burnout—skills that will set you apart from day one in the workforce. Mon, 19 Oct 2026 00:00:00 GMT https://repositori.mypolycc.edu.my/jspui/handle/123456789/11044 2026-10-19T00:00:00Z https://repositori.mypolycc.edu.my/jspui/handle/123456789/10927 Title: DPF50063 : BANK LENDING Authors: Jabatan Perdagangan Sat, 04 Apr 2026 00:00:00 GMT https://repositori.mypolycc.edu.my/jspui/handle/123456789/10927 2026-04-04T00:00:00Z https://repositori.mypolycc.edu.my/jspui/handle/123456789/10926 Title: DPF40053 : RISK AND COMPLIANCE Authors: Jabatan Perdagangan Sat, 02 May 2026 00:00:00 GMT https://repositori.mypolycc.edu.my/jspui/handle/123456789/10926 2026-05-02T00:00:00Z https://repositori.mypolycc.edu.my/jspui/handle/123456789/10925 Title: DPF40043: REGULATORY IN BANKING & FINANCE Authors: Jabatan Perdagangan Wed, 29 Apr 2026 00:00:00 GMT https://repositori.mypolycc.edu.my/jspui/handle/123456789/10925 2026-04-29T00:00:00Z